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Second Step

Recovery Coach (Prevention)

Information:

This job is now closed

Job summary

Second Step are providing Step Together an exciting service for people with complex needs in Somerset. We work with clients and partners creatively to develop new and sustainable support and adults facing difficulties in obtaining and sustaining housing and with mental health needs, drug and alcohol problems, behavioural issues, significant debt, and involvement in the criminal justice system. The service offers a psychological, adversity and trauma (PAT) informed approach, advocates for system change, creatively thinking with other agencies to develop innovative ways to overcome barriers to engagement.

Main duties of the job

Working to the Recovery Coach Model principles, you will support clients who have been identified as at risk of homelessness and where a short intervention could prevent that happening. There is also scope to work with people who are moving from homelessness in to their own tenancy for the first time. You will engage and support your own caseload of clients with complex needs in leading their journeys, and maximising their choice and control over the support they receive by developing a responsible and individual network of support.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other needs. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Details

Date posted

30 April 2026

Pay scheme

Other

Salary

£26,056 a year

Contract

Fixed term

Duration

7 months

Working pattern

Part-time

Reference number

SEC1193182

Job locations

The Rollercoaster Building

Bridgwater

TA6 4RL


Job description

Job responsibilities

Conduct and support client assessments. Positively manage and reduce clients using safety and inclusion planning tools. Working with a caseload, undertake proactive work across Somerset to engage and build trusting relationships with clients. Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions. Provide a single consistent point of contact for a client and other people working with them. Develop strength-based actions, orientated around the Outcomes Star. Support each client in leading their journey at a pace that is right for them, and review progress on actions with them on a regular basis

Job description

Job responsibilities

Conduct and support client assessments. Positively manage and reduce clients using safety and inclusion planning tools. Working with a caseload, undertake proactive work across Somerset to engage and build trusting relationships with clients. Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions. Provide a single consistent point of contact for a client and other people working with them. Develop strength-based actions, orientated around the Outcomes Star. Support each client in leading their journey at a pace that is right for them, and review progress on actions with them on a regular basis

Person Specification

Experience

Essential

  • Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
  • Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
  • Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
  • Proven ability to promote and apply good practice in equality and diversity
  • Proven ability to operate risk management and safe working practices in working with vulnerable clients
Person Specification

Experience

Essential

  • Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
  • Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
  • Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
  • Proven ability to promote and apply good practice in equality and diversity
  • Proven ability to operate risk management and safe working practices in working with vulnerable clients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

The Rollercoaster Building

Bridgwater

TA6 4RL


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

The Rollercoaster Building

Bridgwater

TA6 4RL


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Rooth Langston-Hart

Rooth.Langston-Hart@second-step.co.uk

Details

Date posted

30 April 2026

Pay scheme

Other

Salary

£26,056 a year

Contract

Fixed term

Duration

7 months

Working pattern

Part-time

Reference number

SEC1193182

Job locations

The Rollercoaster Building

Bridgwater

TA6 4RL


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