General Practice Quality Advisor

Job summary

Are you passionate about quality and excellence in healthcare? Do you thrive in dynamic environments where you can make a tangible impact? If so, we have the perfect role for you!

This exciting new position offers you the opportunity to be a dedicated and detail-oriented General Practice Quality Advisor, working within the General Practice Support team, and focusing on assisting GP surgeries to confidently undertake Care Quality Commission (CQC) inspections. Your role will be pivotal in ensuring compliance, enhancing practice operations, and fostering a culture of continuous improvement.

• Strong understanding of CQC standards.
• Excellent organisational and communication skills.
• Ability to work collaboratively with GP clinical and administrative staff.
• Proactive, detail-oriented, and dedicated to improving healthcare quality.

• Impact: Play a crucial role in enhancing the quality of healthcare in general practices.
• Growth: This role would be ideal for a practitioner wishing to utilise their clinical expertise, while offering professional development and career versatility.
• Support: Be part of a supportive, dynamic, and forward-thinking team.
• Innovation: Contribute to innovative solutions in healthcare quality improvement.

Main duties of the job

General Practice Support The candidate will become involved with practices on a referral basis and through intelligence gathered by the wider ARQ team. There will be an opportunity to be involved in early discussions, to give advice and guidance of how they can add value and positively effect a change

CQC Compliance:

o Stay up-to-date with CQC standards and regulations and act as a point of reference for general practice.

o Prepare and maintain comprehensive documentation to assist practice readiness for CQC inspections.

o Advise on corrective actions and improvements, linking in with the rest of the ARQ team to adopt an holistic approach, to address both clinical and non-clinical areas for improvement.

o Liaise with CQC inspectors on how this role can effectively support practices.

Training and Development:

o Develop and deliver training sessions for GP staff on various quality standards and best practices.

o Provide ongoing support and education to GP staff on compliance and quality improvement.

Quality Improvement:

Identify areas for improvement within practices, under the ARQ programme, and develop strategies to address themo which could include protocols, policies or identifying training needs.

Monitor the implementation of improvement plans taking proactive steps to maintain traction and reinvigorate as needed and evaluate their overall effectiveness.

About us

One Care is the GP federation that represents and supports practices in Bristol, North Somerset and South Gloucestershire (BNSSG). Established in 2014, we have 77 member practices across the area who provide healthcare for around 1 million patients. Our vision is to enable general practice to survive and thrive. We are a Community Interest Company, focused on delivering benefit for our practices.

We offer direct support to practices with many different aspects of running their day-to-day businesses through our Practice Support Team. We also support practices to work at scale at PCN, locality and BNSSG-level, holding contracts on their behalf as required and offering relevant expertise in areas such as digital, analytics and communications. We work closely with our practices to amplify their voices in discussions and decisions about the delivery of healthcare in our area.

In September 2020, we established a GP Collaborative Board (GPCB) to accelerate and amplify the representation of general practice in the wider health and social care system. The GP Collaborative Board enables general practice to engage effectively with the developing Integrated Care System and to support development of strong place- based Integrated Care Partnerships. The Collaborative Board brings together all general practice leaders so we can function as an equal beside other providers and the commissioner.