Job summary
The Director of Care is a key leadership role responsible for the strategic development, operational management, and continuous improvement of patient care services within the Mary Stevens Hospice. Ensuring the highest standards of palliative and end-of-life care are delivered in line with regulatory requirements, national best practices, and the values of the hospice. Working closely with the CEO and the Senior Leadership Team, the Director of Care will provide visionary leadership, fostering a culture of compassion, excellence, and innovation in patient care.
Main duties of the job
As the Registered Manager, you will ensure that all legislative requirements of the Care Quality Commission are adhered to within the necessary timeframes, maintaining outstanding ratings where possible.
Develop and implement the hospices care strategy in line with the organisational vision.
To lead on the delivery of care strategies to always ensure outstanding standards of patient care and safety.
Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council.
Chair the Infection Prevention committee and report to the Senior Leadership Team any actions required.
To develop and maintain collaborative working relationships with external stakeholders, including the Integrated Care Board and commissioning bodies, to influence palliative care provision across Dudley and the wider community.
Represent the hospice at local Place and End of Life meetings as required.
Provide strong leadership, support and supervision across the clinical and supportive care teams maintaining professional and ethical standards.
About us
Every day, we strive to achieve our vision of providing a safe, compassionate environment, with highly-skilled staff with time to listen, advise and create personalised holistic programmes of care.
Our care provides emotional and practical support, helping to reduce symptoms of illness and the side effects of treatment.
It is our intention to continue, where possible, to identify and take advantage of opportunities to expand on the work that we do and offer our support to more and more people in our community.
One daywed like to be able to offer our support to everyone who needs us.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES As the Registered Manager, you will ensure that all legislative requirements of the Care Quality Commission are adhered to within the necessary timeframes, maintaining outstanding ratings where possible. Develop and implement the hospices care strategy in line with the organisational vision. To lead on the delivery of care strategies to always ensure outstanding standards of patient care and safety. Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council. Chair the Infection Prevention committee and report to the Senior Leadership Team any actions required. Monitor and be responsible for quality assurance and governance standards across all clinical services. Lead the development and implementation of policies, procedures, and quality assurance frameworks. Ensure hospice compliance with local and national standards and ensure that regular audits of all care services are carried out and improvements in practice are instigated as needed. Attend regular Trustee meetings as a member of the Senior Leadership Team providing reports as requested. Provide the CEO with information on clinical operational issues and any risks to service delivery with recommendations for action, in a timely manner. To develop and maintain collaborative working relationships with external stakeholders, including the Integrated Care Board and commissioning bodies, to influence palliative care provision across Dudley and the wider community. Represent the hospice at local Place and End of Life meetings as required. Provide strong leadership, support and supervision across the clinical and supportive care teams maintaining professional and ethical standards. Manage and monitor clinical effectiveness, ensuring continuous quality improvement. Management of direct reports by providing support, supervision and advice through regular 1:1s and annual appraisals fostering a developmental culture and consistently applying the hospice HR policies and procedures as appropriate. Being a role model and advocate for the hospice values of Care, Compassion and Kindness. Provide inspirational leadership to clinical teams, ensuring a culture of professional development, well-being, and engagement. Support and mentor clinical managers, fostering a collaborative and high-performing environment. Champion staff training and development, ensuring adherence to best practices and regulatory standards. Participate in the development of the hospices education programme both internally and externally. Work with senior colleagues to monitor cost efficiencies and cost improvement opportunities. Represent the hospice at regional and national forums, influencing policy and best practices in palliative care. Develop strong relationships with commissioners, donors, and external healthcare organisations to ensure service sustainability. Work with the CEO and Finance Director to manage care budgets efficiently. Ensure optimal use of resources while maintaining high standards of care.This is not an exhaustive list and you may be required to carry out other reasonable tasks to ensure the smooth running of the hospice.
PERSON SPECIFICATIONEssential
Educated to degree level in related healthcare field
Registered health professional
Leadership qualification/ or demonstratable leadership experience
Excellent IT skills-Excel, Word, MS Office
Minimum of 5 years post registration experience
Excellent leadership skills
Knowledge of healthcare sector
Experience of leading infection prevention practice
Strong knowledge of CQC and other regulatory requirements
Evidence of advanced communication skills
Excellent interpersonal skills
Enhanced DBS
Desirable
Experience in a palliative care environment
Non-medical prescriber
Benefits
Enhanced holiday entitlementCompany Sick PayEmployee Assistance ProgrammeBlue Light Card DiscountOn site car parkingSupporting the local community
Notes
We value diversity and are dedicated to creating an inclusive environment for all employees. If you require any adjustments or support during the recruitment process, please let us know were happy to help. Please email recruitment@marystevenshospice.co.uk
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES As the Registered Manager, you will ensure that all legislative requirements of the Care Quality Commission are adhered to within the necessary timeframes, maintaining outstanding ratings where possible. Develop and implement the hospices care strategy in line with the organisational vision. To lead on the delivery of care strategies to always ensure outstanding standards of patient care and safety. Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council. Chair the Infection Prevention committee and report to the Senior Leadership Team any actions required. Monitor and be responsible for quality assurance and governance standards across all clinical services. Lead the development and implementation of policies, procedures, and quality assurance frameworks. Ensure hospice compliance with local and national standards and ensure that regular audits of all care services are carried out and improvements in practice are instigated as needed. Attend regular Trustee meetings as a member of the Senior Leadership Team providing reports as requested. Provide the CEO with information on clinical operational issues and any risks to service delivery with recommendations for action, in a timely manner. To develop and maintain collaborative working relationships with external stakeholders, including the Integrated Care Board and commissioning bodies, to influence palliative care provision across Dudley and the wider community. Represent the hospice at local Place and End of Life meetings as required. Provide strong leadership, support and supervision across the clinical and supportive care teams maintaining professional and ethical standards. Manage and monitor clinical effectiveness, ensuring continuous quality improvement. Management of direct reports by providing support, supervision and advice through regular 1:1s and annual appraisals fostering a developmental culture and consistently applying the hospice HR policies and procedures as appropriate. Being a role model and advocate for the hospice values of Care, Compassion and Kindness. Provide inspirational leadership to clinical teams, ensuring a culture of professional development, well-being, and engagement. Support and mentor clinical managers, fostering a collaborative and high-performing environment. Champion staff training and development, ensuring adherence to best practices and regulatory standards. Participate in the development of the hospices education programme both internally and externally. Work with senior colleagues to monitor cost efficiencies and cost improvement opportunities. Represent the hospice at regional and national forums, influencing policy and best practices in palliative care. Develop strong relationships with commissioners, donors, and external healthcare organisations to ensure service sustainability. Work with the CEO and Finance Director to manage care budgets efficiently. Ensure optimal use of resources while maintaining high standards of care.This is not an exhaustive list and you may be required to carry out other reasonable tasks to ensure the smooth running of the hospice.
PERSON SPECIFICATIONEssential
Educated to degree level in related healthcare field
Registered health professional
Leadership qualification/ or demonstratable leadership experience
Excellent IT skills-Excel, Word, MS Office
Minimum of 5 years post registration experience
Excellent leadership skills
Knowledge of healthcare sector
Experience of leading infection prevention practice
Strong knowledge of CQC and other regulatory requirements
Evidence of advanced communication skills
Excellent interpersonal skills
Enhanced DBS
Desirable
Experience in a palliative care environment
Non-medical prescriber
Benefits
Enhanced holiday entitlementCompany Sick PayEmployee Assistance ProgrammeBlue Light Card DiscountOn site car parkingSupporting the local community
Notes
We value diversity and are dedicated to creating an inclusive environment for all employees. If you require any adjustments or support during the recruitment process, please let us know were happy to help. Please email recruitment@marystevenshospice.co.uk
Person Specification
Qualifications
Essential
- Educated to degree level in related healthcare field
- Registered health professional
- Leadership qualification/ or demonstratable leadership experience
- Excellent IT skills-Excel, Word, MS Office
- Minimum of 5 years post registration experience
- Excellent leadership skills
- Knowledge of healthcare sector
- Experience of leading infection prevention practice
- Strong knowledge of CQC and other regulatory requirements
- Evidence of advanced communication skills
- Excellent interpersonal skills
- Enhanced DBS
Desirable
- Experience in a palliative care environment
- Non-medical prescriber
Person Specification
Qualifications
Essential
- Educated to degree level in related healthcare field
- Registered health professional
- Leadership qualification/ or demonstratable leadership experience
- Excellent IT skills-Excel, Word, MS Office
- Minimum of 5 years post registration experience
- Excellent leadership skills
- Knowledge of healthcare sector
- Experience of leading infection prevention practice
- Strong knowledge of CQC and other regulatory requirements
- Evidence of advanced communication skills
- Excellent interpersonal skills
- Enhanced DBS
Desirable
- Experience in a palliative care environment
- Non-medical prescriber
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
