Job summary
The post holder will work with a number of Primary Care
Networks in West Sussex, guiding and supporting each PCN board in strategically
developing and expanding their network to better serve their patient
populations. You will be integral to developing the capacity of individuals,
teams and services within PCNs, whilst holding line management responsibility
for Additional Roles Staff, both clinical and non-clinical, deployed across the
PCNs.
The post holder will build strong working relationships with the Sussex Integrated Care Board, Community
Trust, Local Authorities and various Voluntary, Community, and Social
Enterprises (VSCEs). They will represent
the PCNs and ABC at multiple external partner meetings, serving as a local
advocate for Primary Care.
Main duties of the job
The successful candidate will join a small team, working
closely with the Associate Director of Transformation, the Head of PCN and Practice
Support and other PCN Development Managers that support Mid Sussex, Horsham and
Surrey PCNs. The role involves close collaborative working with other ABC teams
including; the People Team, Finance, Learning and Development, Communications,
Clinical Services and the Refugee and Asylum Seeker Service.
To operate
effectively, the post holder will need to establish excellent working
relationships with:
- GPs (Partners and salaried) across the
PCNs
- PCN Practice Managers and Deputies
- PCN employed Additional Roles staff
- ABC wider team e.g. Clinical Services,
People Team etc.
- Sussex Integrated Care Board
- Community Care: e.g. SCFT AND SPFT
- Third Sector: e.g. Age UK, Crawley
Community Action
- Local authorities e.g. District Council
About us
Alliance for Better Care (ABC) is a GP Federation uniting 77
NHS GP member practices across 98 sites within 24 Primary Care Networks in
Sussex and Surrey. We support our Primary Care colleagues - and their patients
- to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community
Organisations, and the Third Sector. These vital partnerships enable us to
deliver a truly integrated approach that offers the support and expertise
needed to effectively serve our populations.
More about our organisation: www.allianceforbettercare.org
Our Values
- We
innovate
- We
are honest
- We
care
- We
are inclusive
- We
deliver
Benefits- Generous annual leave allowance
- Access to NHS pension
- Bespoke training programme
- Cycle to Work Scheme
- Employee Assistance Programme
- NHS discounts
- Enhanced maternity pay
- NHS discounts
- Leadership Development Programme
- Salary sacrifice schemes technology and
electric vehicle
- Opportunities for secondments
Study Leave/Training
There are opportunities for a study leave allowance.
Supervision
Regular supervision on a one-to-one basis including an annual
formal appraisal are held with a line manager. If you are in a patient-facing
role, you will also receive regular Clinical Supervisions with a Clinical
Supervisor.
Induction Programme
You will receive an in-depth induction programme and will be
invited to a face-to-face induction day within your first week to give you
relevant information about the organisation and your job role.
Job description
Job responsibilities
Primary duties and areas of responsibility
Recruitment,
management and support of Additional Roles
Working with close support from the People Team and the
Learning and Development Coordinator, the post holder will:
-
Act as ABC
point of contact for a team of clinicians and other care professionals,
ensuring they receive the necessary support to thrive in their roles.
-
Identify training needs, set objectives, conduct
appraisals and hold regular one-on-one meetings.
-
Facilitate and lead the interviews, onboarding and
induction process for new staff members, ensuring their smooth integration into
the PCN and ABC.
-
Have a
good working knowledge of ABCs Policies and Procedures for managing concerns
and issues relating to employee performance and conduct. The post holder will lead
on processes including sickness reviews, investigations, disciplinaries and
performance improvement plans.
Progress
PCN development strategy
The
post holder will:
-
Guide and support PCN boards in strategically
developing and expanding their networks to better serve patient populations.
-
Help PCNs identify workforce gaps and lead in
developing or recruiting staff to meet these needs.
-
Collaborate closely with the Clinical Director and
Practice Managers of each PCN to design and implement targeted healthcare
initiatives.
-
Write bids or proposals to achieve these
initiatives.
-
Attend monthly PCN board meetings, weekly Practice
Manager meetings and a monthly in person Crawley Practice Manager meeting.
-
Work closely with ABC Finance team to develop and
maintain a good understanding of the PCNs financial position.
Ensuring
delivery of the PCN DES
The
post holder will:
-
Build a working knowledge of relevant NHS contracts and
initiatives and understand the impact or opportunities for our GP practices and
their patient population.
-
Support PCNs by providing straightforward and simple processes to
follow to show DES compliance and achieve financially incentivised targets.
-
Share learning and best practice between PCNs in achieving full
delivery.
-
Offer direct support to the PCN Clinical Directors so that their
role, as outlined in the Network Contract DES, can be fulfilled.
Build
key working relationships and drive the development of Integrated Community
Teams
The
post holder will be well positioned to fulfil the role of Neighbourhood
Managementg Lead for the Crawley ICT. As such, they will:
-
Work
closely with other Neighbourhood Leads in the development of Integrated
Community Teams.
-
Represent the PCNs, Neighbourhood and ABC at
internal and external partner meetings including neighbourhood workshops and
the Local Community Network.
-
Build relationships sufficiently so as to be
able to represent the common views of PCN Core Network Practices.
Job description
Job responsibilities
Primary duties and areas of responsibility
Recruitment,
management and support of Additional Roles
Working with close support from the People Team and the
Learning and Development Coordinator, the post holder will:
-
Act as ABC
point of contact for a team of clinicians and other care professionals,
ensuring they receive the necessary support to thrive in their roles.
-
Identify training needs, set objectives, conduct
appraisals and hold regular one-on-one meetings.
-
Facilitate and lead the interviews, onboarding and
induction process for new staff members, ensuring their smooth integration into
the PCN and ABC.
-
Have a
good working knowledge of ABCs Policies and Procedures for managing concerns
and issues relating to employee performance and conduct. The post holder will lead
on processes including sickness reviews, investigations, disciplinaries and
performance improvement plans.
Progress
PCN development strategy
The
post holder will:
-
Guide and support PCN boards in strategically
developing and expanding their networks to better serve patient populations.
-
Help PCNs identify workforce gaps and lead in
developing or recruiting staff to meet these needs.
-
Collaborate closely with the Clinical Director and
Practice Managers of each PCN to design and implement targeted healthcare
initiatives.
-
Write bids or proposals to achieve these
initiatives.
-
Attend monthly PCN board meetings, weekly Practice
Manager meetings and a monthly in person Crawley Practice Manager meeting.
-
Work closely with ABC Finance team to develop and
maintain a good understanding of the PCNs financial position.
Ensuring
delivery of the PCN DES
The
post holder will:
-
Build a working knowledge of relevant NHS contracts and
initiatives and understand the impact or opportunities for our GP practices and
their patient population.
-
Support PCNs by providing straightforward and simple processes to
follow to show DES compliance and achieve financially incentivised targets.
-
Share learning and best practice between PCNs in achieving full
delivery.
-
Offer direct support to the PCN Clinical Directors so that their
role, as outlined in the Network Contract DES, can be fulfilled.
Build
key working relationships and drive the development of Integrated Community
Teams
The
post holder will be well positioned to fulfil the role of Neighbourhood
Managementg Lead for the Crawley ICT. As such, they will:
-
Work
closely with other Neighbourhood Leads in the development of Integrated
Community Teams.
-
Represent the PCNs, Neighbourhood and ABC at
internal and external partner meetings including neighbourhood workshops and
the Local Community Network.
-
Build relationships sufficiently so as to be
able to represent the common views of PCN Core Network Practices.
Person Specification
Qualifications
Essential
- Degree level education or equivalent
Desirable
- Project Management training or qualification
Experience
Essential
- Minimum 1 year of working in or aligned to primary care network development
- Minimum 3 years of working in the NHS or aligned service
- Experience of working with range of professionals including senior clinicians
Desirable
- Experience in a PCN coordination or management role
Skills and Abilities
Essential
- Understanding of the contractual and policy requirements for Primary Care Networks
- Understanding of stages of project management and effective methods of tracking a project
- Working knowledge of Microsoft packages and clinical systems and application in local NHS
- Knowledge of service development to improve quality and efficiency
- Excellent written and verbal communication skills
- Demonstrable leadership and collaborative working qualities
- Ability to work flexibly, use initiative, prioritise workload and delegate
- Sound financial acumen and business management skills
- Ability to establish excellent working relationships
- Change management skills and ability to cope with stress and ambiguity
Desirable
- Knowledge of Primary Care IT systems
- Understanding of whole system approach to care
- Understanding of primary care contracting and payment methods
- Line management experience
Behaviours and Values
Essential
- Pro-active self-starter able to set and deliver own objectives
- Commitment to reducing health inequalities and proactively working to reach people from all communities
Person Specification
Qualifications
Essential
- Degree level education or equivalent
Desirable
- Project Management training or qualification
Experience
Essential
- Minimum 1 year of working in or aligned to primary care network development
- Minimum 3 years of working in the NHS or aligned service
- Experience of working with range of professionals including senior clinicians
Desirable
- Experience in a PCN coordination or management role
Skills and Abilities
Essential
- Understanding of the contractual and policy requirements for Primary Care Networks
- Understanding of stages of project management and effective methods of tracking a project
- Working knowledge of Microsoft packages and clinical systems and application in local NHS
- Knowledge of service development to improve quality and efficiency
- Excellent written and verbal communication skills
- Demonstrable leadership and collaborative working qualities
- Ability to work flexibly, use initiative, prioritise workload and delegate
- Sound financial acumen and business management skills
- Ability to establish excellent working relationships
- Change management skills and ability to cope with stress and ambiguity
Desirable
- Knowledge of Primary Care IT systems
- Understanding of whole system approach to care
- Understanding of primary care contracting and payment methods
- Line management experience
Behaviours and Values
Essential
- Pro-active self-starter able to set and deliver own objectives
- Commitment to reducing health inequalities and proactively working to reach people from all communities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
