St Luke’s Hospice

Shop Supervisor - Kilner Way

Information:

This job is now closed

Job summary

Are you passionate about retail and ready to take the next step in your career? Join St Lukes Hospice as a Retail Supervisor, where every sale makes a difference. Help us provide vital care to our community by supporting our shop team in creating an inviting space, driving sales, and delivering an exceptional customer experience. If youre a people person with a flair for leadership and a love for making an impact, this is the role for you!

Main duties of the job

Drive Sales: Hit targets by sorting, pricing, and displaying donations with style. Lead the Team: Inspire and support volunteers, and step in as a keyholder. Deliver Service: Create a fantastic shopping experience for customers and donors. Stay Organised: Keep the shop clean, safe, and running smoothly. Be a Local Hero: Build community ties and promote St Lukes amazing work.

About us

St Lukes is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high-quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives. Everyone who works at St Luke's makes a difference. St Lukes plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Lukes so special.

Details

Date posted

25 November 2024

Pay scheme

Other

Salary

£23,000 a year

Contract

Permanent

Working pattern

Part-time

Reference number

STL1057168

Job locations

Kilner Way Retail Park

3a Kilner Way

Sheffield

S6 1NN


Job description

Job responsibilities

Retail experience, ideally with supervisory or managerial responsibilities. Ability to train, support, and inspire volunteers. Strong organizational, planning, and administrative skills. Effective verbal and written communication skills. Excellent interpersonal skills, including the ability to build relationships and resolve issues. Self-motivated with the ability to work both independently and as part of a team. Empathetic, tactful, and understanding of diverse circumstances. Competent IT skills and strong attention to detail. Friendly, courteous, and adaptable to a busy retail environment.

Job description

Job responsibilities

Retail experience, ideally with supervisory or managerial responsibilities. Ability to train, support, and inspire volunteers. Strong organizational, planning, and administrative skills. Effective verbal and written communication skills. Excellent interpersonal skills, including the ability to build relationships and resolve issues. Self-motivated with the ability to work both independently and as part of a team. Empathetic, tactful, and understanding of diverse circumstances. Competent IT skills and strong attention to detail. Friendly, courteous, and adaptable to a busy retail environment.

Person Specification

Experience

Essential

  • Experience in a retail environment with some managerial
  • responsibilities.
  • Good administrative and organisational skills.
  • Effective communication skills verbal & written
  • Excellent interpersonal skills including the ability to relate to
  • a wide range of people and resolve any issues
  • Comfortable when dealing with people in all types of
  • situations and an ability to build relationships

Desirable

  • The ability to train and motivate volunteers and maintain
  • necessary procedures to ensure the smooth running of the
  • shop.
Person Specification

Experience

Essential

  • Experience in a retail environment with some managerial
  • responsibilities.
  • Good administrative and organisational skills.
  • Effective communication skills verbal & written
  • Excellent interpersonal skills including the ability to relate to
  • a wide range of people and resolve any issues
  • Comfortable when dealing with people in all types of
  • situations and an ability to build relationships

Desirable

  • The ability to train and motivate volunteers and maintain
  • necessary procedures to ensure the smooth running of the
  • shop.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Luke’s Hospice

Address

Kilner Way Retail Park

3a Kilner Way

Sheffield

S6 1NN


Employer's website

https://www.stlukeshospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Luke’s Hospice

Address

Kilner Way Retail Park

3a Kilner Way

Sheffield

S6 1NN


Employer's website

https://www.stlukeshospice.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Retail Area Manager

William Cooper

w.cooper@hospicesheffield.co.uk

Details

Date posted

25 November 2024

Pay scheme

Other

Salary

£23,000 a year

Contract

Permanent

Working pattern

Part-time

Reference number

STL1057168

Job locations

Kilner Way Retail Park

3a Kilner Way

Sheffield

S6 1NN


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