Roborough Surgery

Prescription Clerk

The closing date is 08 August 2025

Job summary

An opportunity has arisen at Roborough Surgery for a Prescription Clerk to join our established team. The ideal candidate will have experience of working in a Pharmacy, GP Practice or pharmaceutical environment.

The role is for 36 hours per week over 4 days with flexibility to cover annual leave and sickness when required.

Main duties of the job

Duties will include processing of paper and online prescription requests; dealing with telephone and face to face enquiries from patients, clinical staff and other healthcare professionals; working closely with the GPs and wider practice team to provide an effective and efficient service to our patients.

About us

Roborough Surgery is a busy forward-thinking, single site practice in the North of Plymouth providing primary health care for around 11,000 patients. We are part of Drake Medical Alliance Primary Care Network and work closely with our member practices and ARRS staff providing a comprehensive package of care and services to our patients. We are an innovative and caring practice, and our mission is to transform local primary care into a service that better meets the demands of the 21st century, whilst continuing to deliver excellent primary care.

About the practice:

A diverse and well-balanced patient demographic

A purpose-built modern building with onsite parking and rest room.

Overall rated Good by CQC for the last 7 years

High Achieving QOF and Enhanced Services

A teaching practice committed to teaching and training the clinicians of the future and an active Research practice with a dedicated team.

Excellent clinical team (4 GP partners plus Salaried GPs, Nurse Practitioners, Mental Health Practitioner, Specialist Practice Nurse, 2 Practice Nurses, 2 HCAs, Phlebotomist, and access to PCN ARRS staff), supported by a diverse management and administration team.

Strong emphasis on ensuring staff have a great work/life balance. A positive, supportive, non-hierarchical, family friendly atmosphere.

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4530-25-0001

Job locations

Roborough Surgery

1 Eastcote Close

Plymouth

PL6 6PH


Job description

Job responsibilities

Duties will include processing of paper and online prescription requests; dealing with telephone and face to face enquiries from patients, clinical staff and other healthcare professionals; working closely with the GPs and wider practice team to provide an effective and efficient service to our patients.

Complete all face to face and online training as required; maintain high levels of efficiency and organisation to complete daily tasks; ensure confidentiality at all times following Data Protection and GDPR guidelines. Work as part of the practice team, communicating and supporting as required.

Job description

Job responsibilities

Duties will include processing of paper and online prescription requests; dealing with telephone and face to face enquiries from patients, clinical staff and other healthcare professionals; working closely with the GPs and wider practice team to provide an effective and efficient service to our patients.

Complete all face to face and online training as required; maintain high levels of efficiency and organisation to complete daily tasks; ensure confidentiality at all times following Data Protection and GDPR guidelines. Work as part of the practice team, communicating and supporting as required.

Person Specification

Experience

Essential

  • Previous experience of working in a Pharmacy, GP practice or pharmaceutical environment.
Person Specification

Experience

Essential

  • Previous experience of working in a Pharmacy, GP practice or pharmaceutical environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Roborough Surgery

Address

Roborough Surgery

1 Eastcote Close

Plymouth

PL6 6PH


Employer's website

https://www.roboroughsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Roborough Surgery

Address

Roborough Surgery

1 Eastcote Close

Plymouth

PL6 6PH


Employer's website

https://www.roboroughsurgery.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Trudy Smith

trudy.smith2@nhs.net

01752701659

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4530-25-0001

Job locations

Roborough Surgery

1 Eastcote Close

Plymouth

PL6 6PH


Supporting documents

Privacy notice

Roborough Surgery's privacy notice (opens in a new tab)