3 Part Time GP Receptionists required

Cheylesmore Surgery

Information:

This job is now closed

Job summary

We are looking for 3 Part Time GP Receptionists to work at our busy, suburban surgery in Cheylesmore, Coventry.

The hours to be worked on average per Receptionist are 18 hours per week.

The shifts start at 8am and end at 6:30pm and are non-negotiable due to the business opening hours so if you cannot work the entirety of these shifts please do not apply.

Rate of pay is £12ph minimum but a higher rate is negotiable dependant on experience.

We run saturday clinics 9am to 12pm weekly and there will be occasions that you may be required to cover this shift so applicants that can make themselves available to work this shift will be considered more favourably.

Employed on a fixed term contract for 3 months initially with a view of a permanent contract.

Experience working as a GP Receptionist within General Practice is preferable but not essential. Experience in working Customer Service is essential.

Main duties of the job

  • Deal with patient enquiries, on the phone, via email, on the clinical system and face to face - making appointments as necessary.
  • Carry out requests for repeat prescriptions.
  • Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering.
  • Action email requests and post on the clinical system.
  • Provide cover and support during holiday periods and absences.
  • Follow the procedures for opening and closing the surgery.
  • To strictly adhere to the Cheylesmore Surgery policies and protocols.
  • To undertake any other tasks/duties as determined by the Clinicals or Management Team in accordance with this grade of post.
  • Assist with tasks such as assigning electronic results to GP's, monitoring them and actioning any requests made by the GP's within appropriate timescales.

About us

Cheylesmore Surgery are a 2 Partner GP Training Practice with salaried GP's, Clinical Pharmacists, Paramedic Practitioner, Physician Associate and FCP.

We are an EMIS Web Practice and also use DOCMAN and AccuRx.

Sited in a Modern Health Centre building with car parking available including disabled spaces.

Date posted

19 December 2023

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4460-23-0013

Job locations

51 Quinton Park

Cheylesmore

Coventry

West Midlands

CV3 5PZ


Job description

Job responsibilities

  • Deal with patient enquiries, on the phone, via email, on the clinical system and face to face - making appointments as necessary.
  • Carry out requests for repeat prescriptions.
  • Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering.
  • Action email requests and post on the clinical system.
  • Provide cover and support during holiday periods and absences.
  • Follow the procedures for opening and closing the surgery.
  • To strictly adhere to the Cheylesmore Surgery policies and protocols.
  • To undertake any other tasks/duties as determined by the Clinicals or Management Team in accordance with this grade of post.
  • Assist with tasks such as assigning electronic results to GP's, monitoring them and actioning any requests made by the GP's within appropriate timescales.
  • Job description

    Job responsibilities

  • Deal with patient enquiries, on the phone, via email, on the clinical system and face to face - making appointments as necessary.
  • Carry out requests for repeat prescriptions.
  • Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering.
  • Action email requests and post on the clinical system.
  • Provide cover and support during holiday periods and absences.
  • Follow the procedures for opening and closing the surgery.
  • To strictly adhere to the Cheylesmore Surgery policies and protocols.
  • To undertake any other tasks/duties as determined by the Clinicals or Management Team in accordance with this grade of post.
  • Assist with tasks such as assigning electronic results to GP's, monitoring them and actioning any requests made by the GP's within appropriate timescales.
  • Person Specification

    Qualifications

    Essential

    • Experience of working in General Practice - preferable Experience working in Customer Service/Administration - essential
    Person Specification

    Qualifications

    Essential

    • Experience of working in General Practice - preferable Experience working in Customer Service/Administration - essential

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Cheylesmore Surgery

    Address

    51 Quinton Park

    Cheylesmore

    Coventry

    West Midlands

    CV3 5PZ


    Employer's website

    https://www.cheylesmoresurgery.nhs.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Cheylesmore Surgery

    Address

    51 Quinton Park

    Cheylesmore

    Coventry

    West Midlands

    CV3 5PZ


    Employer's website

    https://www.cheylesmoresurgery.nhs.uk/ (Opens in a new tab)

    For questions about the job, contact:

    Practice Co-ordinating Lead

    Zoe Pettit

    zoe.pettit@nhs.net

    02476502255

    Date posted

    19 December 2023

    Pay scheme

    Other

    Salary

    £12 an hour

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    A4460-23-0013

    Job locations

    51 Quinton Park

    Cheylesmore

    Coventry

    West Midlands

    CV3 5PZ


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