Downend Health Group

Phlebotomist

Information:

This job is now closed

Job summary

We are looking for a friendly, reliable, enthusiastic and skilled phlebotomist to join our team (a part-time permanent role working 22 hours per week). Do you have a steady hand and a big heart? If the answer is yes, we need you!

Main duties of the job

We are looking for someone who

  • Has relevant phlebotomy training and experience
  • Can provide a vital role in supporting patient diagnosis, treatment and ongoing care
  • Demonstrates excellent patient care and communication skills
  • Thrives in a fast-paced environment, can manage a busy workload, and adapt to changing priorities
  • Brings a positive and professional attitude everyday
  • Is a reliable and dependable team player

About us

Why join us

  • Work within a large, established, supportive and forward-thinking practice across two modern sites, situated within ten minutes walking distance of each other
  • Become part of a friendly, multi-disciplinary team of over 100 colleagues
  • Make a real impact on the health and wellbeing of 28,500+ patients
  • Enjoy a collaborative environment where your contribution is genuinely valued
  • Two large scale social events each year
  • Practice recognition scheme
  • Small tokens of appreciation throughout the year

Details

Date posted

03 June 2026

Pay scheme

Other

Salary

£12.71 an hour National Minimum Wage

Contract

Permanent

Working pattern

Part-time

Reference number

A4258-26-0006

Job locations

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom


Christchurch Family Medical Centre

North Street

Downend

Bristol

BS16 5SG

United Kingdom


Job description

Job responsibilities

Our patients need someone who

  • Puts them at ease
  • Communicates clearly, and with empathy
  • Builds trust and confidence
  • Performs venepuncture safely, efficiently and with minimal discomfort
  • Remains calm, patient and reassuring when they feel nervous or worried
  • Delivers a high-quality service in a busy environment
  • Treats everyone with dignity, respect, and compassion
  • Understands that a blood test is more than a clinical procedure it is an opportunity to provide a positive experience and contribute to their overall health care journey.

What you will be doing

  • Delivering a high-quality phlebotomy service to a diverse patient population
  • Maintaining accurate patient records and ensuring all documentation is completed to the highest standard
  • Managing your appointments effectively and contributing to the smooth running of clinics
  • Working collaboratively with the wider practice team
  • Adhering to infection prevention and control procedures, health and safety requirements, and professional standards
  • Responding professionally to changing priorities and service demands while maintaining a calm, patient focused approach
  • Contributing to the continuous improvement of services, and helping to ensure our patients receive the best possible care and service.

Ready to join us

If you are looking for a rewarding role and becoming part of a great team of people, then please apply.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Job description

Job responsibilities

Our patients need someone who

  • Puts them at ease
  • Communicates clearly, and with empathy
  • Builds trust and confidence
  • Performs venepuncture safely, efficiently and with minimal discomfort
  • Remains calm, patient and reassuring when they feel nervous or worried
  • Delivers a high-quality service in a busy environment
  • Treats everyone with dignity, respect, and compassion
  • Understands that a blood test is more than a clinical procedure it is an opportunity to provide a positive experience and contribute to their overall health care journey.

What you will be doing

  • Delivering a high-quality phlebotomy service to a diverse patient population
  • Maintaining accurate patient records and ensuring all documentation is completed to the highest standard
  • Managing your appointments effectively and contributing to the smooth running of clinics
  • Working collaboratively with the wider practice team
  • Adhering to infection prevention and control procedures, health and safety requirements, and professional standards
  • Responding professionally to changing priorities and service demands while maintaining a calm, patient focused approach
  • Contributing to the continuous improvement of services, and helping to ensure our patients receive the best possible care and service.

Ready to join us

If you are looking for a rewarding role and becoming part of a great team of people, then please apply.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Person Specification

Experience

Essential

  • Experience of Phlebotomy;
  • Experience of using EMIS Web;
  • Experience of Primary Care;
  • Willing to develop clinical skills and competency relevant to the role as full training will be given.

Personal Qualities & Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality;
  • Commitment to ensuring equity of access to health care for all;
  • Ability to use own judgement, resourcefulness and common sense;
  • Be organised, reliable and dependable;
  • Ability to work as part of an integrated multi-skilled team;
  • Friendly and empathetic;
  • Able to work in a busy clinic setting;
  • Able to work in a changing environment;
  • Caring with a warm and friendly nature.

Qualifications

Essential

  • Training and competence in phlebotomy
Person Specification

Experience

Essential

  • Experience of Phlebotomy;
  • Experience of using EMIS Web;
  • Experience of Primary Care;
  • Willing to develop clinical skills and competency relevant to the role as full training will be given.

Personal Qualities & Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality;
  • Commitment to ensuring equity of access to health care for all;
  • Ability to use own judgement, resourcefulness and common sense;
  • Be organised, reliable and dependable;
  • Ability to work as part of an integrated multi-skilled team;
  • Friendly and empathetic;
  • Able to work in a busy clinic setting;
  • Able to work in a changing environment;
  • Caring with a warm and friendly nature.

Qualifications

Essential

  • Training and competence in phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom


Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)


Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom


Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Human Resources Department

bnssg.dhg-hr@nhs.net

Details

Date posted

03 June 2026

Pay scheme

Other

Salary

£12.71 an hour National Minimum Wage

Contract

Permanent

Working pattern

Part-time

Reference number

A4258-26-0006

Job locations

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom


Christchurch Family Medical Centre

North Street

Downend

Bristol

BS16 5SG

United Kingdom


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