Medical Receptionist/Administrator

Job summary

We are looking for a part time medical receptionist/administrator to work 20-27.5hpw to join our friendly GP Practice. We are a GP Practice in Bolton with a vacancy to recruit a Medical Receptionist/Administrator. We are looking for an enthusiastic motivated, friendly person who is keen to work to a high standard providing excellent patient care. The ability to listen to have empathy and kindness towards patients& colleagues alike is essential. To be able to work quickly and efficiently in an extremely busy reception environment. Willingness to train& develop with a flexible approach to work load. Working as part of a team on individual tasks and responsibilities is required. In addition to reception work, you will also have admin duties.

It is essential that the candidate is flexible as shift patterns are subject to regular change. Successful candidate must be available to work between the hours of 8 am & 6.30 pm, Monday to Friday.

Please only apply if you are are able to fulfil this criteria.

In addition occasional Saturday morning reception cover will also be required (if not already contracted to Saturday's).

Main duties of the job

- Meet and greet patients and visitors face to face

- Dealing with patient enquiries

- Care navigation and signposting patients

- Telephony

- Book clinical appointments

- Liaising between patients and clinicians

- Prescription requests

- General reception duties

- Admin duties include but are note inclusive of, Subject Access Requests (SARs), processing of online access to medical record requests, recall & audits, scanning & coding, summarising of new patient records, IG spot checks, Liaising with health visitors.

About us

We are a busy general practice in Bolton not far from the town centre with a patient list size around 9700. We have a team of 4 GPs, Nursing team of 5. We have a efficient Administration and Reception team. We also benefit from additional roles through our Primary Care Network and also have MSK & Mental health practitioners, advance clinical practitioner, paramedics and pharmacy team.

We value team work and comradely throughout the practice.

We are high achievers in QOF and BQC and have a good CQC rating in all areas.