Job summary
We are looking for an receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team- made up of two GP partners, a
Practice Nurse, two Health Care Assistants and Administerial Staff. We are a
medical training practice and you will also work alongside Registrars and FY2
Doctors.
Main duties of the job
To
provide high quality reception and administrative services for the GP's to
ensure efficiency in patient care
Deal
with telephone and face to face enquires from staff members, patients, carers
and other services providing information, directing and prioritising queries as
appropriate
Producing
reports for solicitors/insurance companies/other outside agencies
Scanning
and coding of letters
Referrals
using NHS e-referrals and email
Registration
of new patients
Calling
for patients for review who have a chronic disease
Take responsibility for own development, learning and performance
About us
Kings Medical
Practice is a small, friendly practice with a list size of approx. 6.700
patients, based in North Ormesby in Middlesbrough
About us CQC rating - Good
2
GP partners 1 Nurse Practitioner Teaching and Training practice
for medical students through to GP registrars
Full complement of reception and
administrative team members
Job description
Job responsibilities
To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care
Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate
Producing reports for solicitors/insurance companies/other outside agencies
Scanning and coding of letters
Referrals using NHS e-referrals and email
Registration of new patients
Producing reports for patinets who require chronic disease monitoring and calling them in for review
Any other duties that within capabilities as delegated by practice manager or GP
Job description
Job responsibilities
To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care
Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate
Producing reports for solicitors/insurance companies/other outside agencies
Scanning and coding of letters
Referrals using NHS e-referrals and email
Registration of new patients
Producing reports for patinets who require chronic disease monitoring and calling them in for review
Any other duties that within capabilities as delegated by practice manager or GP
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working within a team
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
- Experience of using System 1
- Experience of using NHS e-referrals
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working within a team
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
- Experience of using System 1
- Experience of using NHS e-referrals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
