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Runnymede Medical Practice

Workflow Administrator

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and dynamic individual to join our friendly workflow administration team, which looks after the practice's 'behind the scenes' endeavours.

Main duties of the job

The work that our workflow administrative team undertakes underpins the function of the practice and you will be involved with all aspects of our service - from patients and clinical staff through to hospital consultants and specialist suppliers .

About us

Runnymede Medical Practice is a busy village practice providing patient-centred health and well-being care to around 12,000 patients. We are based across two sites one in Old Windsor, Berkshire and one in Englefield Green, Surrey. The administration team is based at our Old Windsor site.

Details

Date posted

04 February 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3489-25-0001

Job locations

Runnymede Medical Practice

Newton Court Medical Centre

Burfield Road

Old Windsor

Berkshire

SL4 2QF


Job description

Job responsibilities

As a member of our workflow administration team, you will be responsible for:

- Filing and coding of incoming clinical documents

- Sending out patient referrals to secondary care

- Dealing with insurance requests

- New patient registrations

- Dealing with death administration

- Processing electronic consultation requests

- Liaising with clinicians and patients, as necessary

- Inviting patients with chronic diseases for routine recall appointments

Job description

Job responsibilities

As a member of our workflow administration team, you will be responsible for:

- Filing and coding of incoming clinical documents

- Sending out patient referrals to secondary care

- Dealing with insurance requests

- New patient registrations

- Dealing with death administration

- Processing electronic consultation requests

- Liaising with clinicians and patients, as necessary

- Inviting patients with chronic diseases for routine recall appointments

Person Specification

Skills

Essential

  • - Excellent communication skills (written and oral)
  • - Confident and competent in using computerised systems and
  • applications including Office and Outlook
  • - Clear, polite telephone manner
  • - Effective time management (planning and organising)
  • - Must be a team player.
  • - Good interpersonal skills
  • - Ability to follow policy and procedure
  • - Ability to work under pressure and remain calm.
  • - Ability to work flexibly within remit of the post.

Experience

Essential

  • - Experience of administrative duties
  • - Experience of working with the general public

Desirable

  • - Experience of working in a healthcare setting

Qualifications

Essential

  • - Educated to GCSE level or higher
  • - GCSE grade A to C in English and Maths
Person Specification

Skills

Essential

  • - Excellent communication skills (written and oral)
  • - Confident and competent in using computerised systems and
  • applications including Office and Outlook
  • - Clear, polite telephone manner
  • - Effective time management (planning and organising)
  • - Must be a team player.
  • - Good interpersonal skills
  • - Ability to follow policy and procedure
  • - Ability to work under pressure and remain calm.
  • - Ability to work flexibly within remit of the post.

Experience

Essential

  • - Experience of administrative duties
  • - Experience of working with the general public

Desirable

  • - Experience of working in a healthcare setting

Qualifications

Essential

  • - Educated to GCSE level or higher
  • - GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Runnymede Medical Practice

Address

Runnymede Medical Practice

Newton Court Medical Centre

Burfield Road

Old Windsor

Berkshire

SL4 2QF


Employer's website

https://www.runnymedemedicalpractice.nhs.uk/index.aspx (Opens in a new tab)

Employer details

Employer name

Runnymede Medical Practice

Address

Runnymede Medical Practice

Newton Court Medical Centre

Burfield Road

Old Windsor

Berkshire

SL4 2QF


Employer's website

https://www.runnymedemedicalpractice.nhs.uk/index.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Gill Berksoy

gill.berksoy@nhs.net

07817145389

Details

Date posted

04 February 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3489-25-0001

Job locations

Runnymede Medical Practice

Newton Court Medical Centre

Burfield Road

Old Windsor

Berkshire

SL4 2QF


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