South Axholme Practice

Dispensing Assistant Level 2

The closing date is 01 August 2025

Job summary

MAIN PURPOSE OF THE POSITION To provide drug dispensing services to the practices dispensing patients at our dispensing sites, deal with medication/ patient queries as per company policies.

Main duties of the job

-Dealing with dispensing patients

-Dealing with all medication/patient queries

-Follow stock management and procurment procedures

About us

Approx. 15000 patient rural practice spread across 5 practice sites (4 of which dispense) located in the South of the Isle of Axholme

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

Depending on experience Above NMW

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3361-25-0001

Job locations

The Surgery, 60-62 High Street

Epworth

Doncaster

DN9 1EP


Job description

Job responsibilities

MAJOR RESPONSIBILITIES

1) Receive and process patients requests for authorised repeat prescriptions by computer printout and telephone answerphone.

2) Record the prescription on the patients computer record.

3) Dispense prescriptions generated by our clinicians within surgeries and repeat prescription for all dispensing patients.

4) To maintain a safe and clean working environment in the dispensary and raising any significant events with the business manager.

5) To attend dispensary hatch and deal with patients efficiently when collecting medication. - Deal with queries check computer records, etc. - Collect prescription charges. - Ensure patients sign the FP10.

6) Unpacking and reconciling the drug order from wholesalers.

7) To order stock and consumables as necessary from wholesalers and specialist suppliers using websites, telephone and computer systems.

8) To maintain adequate stock control efficiently following the companys stock check and dating procedures.

9) Deal with patient prescription queries by telephone or in person from patients and their representatives including care home staff, following up where needed. Record any action on patients records.

10) Liaise with doctors with regard to any changes to drug stocks and dispensary practices and changes in working systems.

11) To undertake any other duties as necessary at our dispensing sites.

12) Attendance at practice team meetings to maintain communication and keep up to date with any changes.

13) Maintain dispensing CPD by undertaking self-study/attendance at training events throughout the year.

14) Adhere to Standard Operating Procedures in relation to dispensing and other practice policies/procedures.

Job description

Job responsibilities

MAJOR RESPONSIBILITIES

1) Receive and process patients requests for authorised repeat prescriptions by computer printout and telephone answerphone.

2) Record the prescription on the patients computer record.

3) Dispense prescriptions generated by our clinicians within surgeries and repeat prescription for all dispensing patients.

4) To maintain a safe and clean working environment in the dispensary and raising any significant events with the business manager.

5) To attend dispensary hatch and deal with patients efficiently when collecting medication. - Deal with queries check computer records, etc. - Collect prescription charges. - Ensure patients sign the FP10.

6) Unpacking and reconciling the drug order from wholesalers.

7) To order stock and consumables as necessary from wholesalers and specialist suppliers using websites, telephone and computer systems.

8) To maintain adequate stock control efficiently following the companys stock check and dating procedures.

9) Deal with patient prescription queries by telephone or in person from patients and their representatives including care home staff, following up where needed. Record any action on patients records.

10) Liaise with doctors with regard to any changes to drug stocks and dispensary practices and changes in working systems.

11) To undertake any other duties as necessary at our dispensing sites.

12) Attendance at practice team meetings to maintain communication and keep up to date with any changes.

13) Maintain dispensing CPD by undertaking self-study/attendance at training events throughout the year.

14) Adhere to Standard Operating Procedures in relation to dispensing and other practice policies/procedures.

Person Specification

Qualifications

Essential

  • NVQ Level 2 Dispensing Assistant ( or equivalent)
  • Pass in GCSE Maths and English

Desirable

  • Experience within General Practice
  • Experience within a dispensing doctors surgery
  • Experience in Community Pharmacy
Person Specification

Qualifications

Essential

  • NVQ Level 2 Dispensing Assistant ( or equivalent)
  • Pass in GCSE Maths and English

Desirable

  • Experience within General Practice
  • Experience within a dispensing doctors surgery
  • Experience in Community Pharmacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Axholme Practice

Address

The Surgery, 60-62 High Street

Epworth

Doncaster

DN9 1EP


Employer's website

https://www.southaxholmepractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Axholme Practice

Address

The Surgery, 60-62 High Street

Epworth

Doncaster

DN9 1EP


Employer's website

https://www.southaxholmepractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Alistair Kennedy

alistairkennedy@nhs.net

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

Depending on experience Above NMW

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3361-25-0001

Job locations

The Surgery, 60-62 High Street

Epworth

Doncaster

DN9 1EP


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