Job summary
An exciting opportunity has arisen for an experienced and compassionate TNBI Health Check Assistant (TNBI HCA)to join our innovative and multidisciplinary clinical team. Working as a part on TNBI team and alongside GPs, Advanced Clinical Practitioners, Pharmacists, Practice Nurses, Associate Practitioners, and fellow HCAs, you will play a key role in delivering high-quality, patient-centred primary care services across our three practice sites.
We are a busy and forward thinking practice serving a patient population of approximately 24,500 patients. We are committed to providing accessible, inclusive healthcare and are seeking an enthusiastic individual who shares our values and dedication to improving health outcomes for all members of our community.
Main duties of the job
As a TNBI Health Check Assistant, you will undertake a range of clinical duties including:
- Conducting TNBI (Transgender, Non-Binary and
Intersex) Health Reviews, Annual Health Checks and Initial Health Check
appointments.
- Assisting the TNBI service team with associated
administration, including but not limited to patient recalls, triaging of tasks
and emails, producing GP letters and filling out referrals.
- Ensuring patient care within WellBN and NHS
guidelines and protocol
- Support the clinical team with the management of
long term conditionsAct as a chaperone if and when required
- Taking samples within your skillset
- Administering vaccines and injections within
your skill set
- Ensuring that clinical rooms are well stocked
and clinical team have the equipment they need
- Maintain a level of infection control in line
with WellBN policy
- Keep own training and development up to date
- Ensure clinical waste management is undertaken
within WellBN and NHS policies
- Carry out regular fridge checks
- Deliver opportunistic health promotion when
appropriate
- Continually assess
and evaluate systems, recommending changes and improvements to the management
team as appropriate.
About us
We will enable you to contribute to delivering
outstanding customer service and exceptional patient care:
We will:
Provide
you with a safe and supportive environment within which do to your best in
achieving the objectives we have agreed for WellBN.
Encourage
you to work collaboratively with your colleagues and the complementary
therapists in order to achieve our shared objectives including the
complementary therapists
- Inspire
you to make a decision and do the right thing, accepting that making mistakes
is normal and in fact guarantees progress through learning.
- Release your potential through on-going training
and appraisal
Job description
Job responsibilities
The TNBI Health Check Assistant will support the
delivery of high-quality, person-centred care to Transgender, Non-Binary and
Intersex (TNBI) patients, as well as contribute to the provision of annual and
initial health checks within the practice.
The post holder will work closely with the
multidisciplinary team to provide clinical and administrative support, ensuring
patients receive safe, effective and compassionate care in line with WellBN and
NHS policies, procedures and standards.
Key
Responsibilities
Clinical
Duties
- Conduct TNBI Health Reviews, Annual Health Checks and Initial
Health Check appointments.
- Undertake venepuncture and other clinical procedures within own
scope of practice and competency.
- Administer vaccinations and injections within training and
competency levels.
- Take clinical observations including height, weight, blood pressure
and pulse.
- Assist with the monitoring and management of patients with
long-term conditions.
- Collect clinical samples within own skill set.
- Act as a chaperone when required.
- Deliver opportunistic health promotion and preventative healthcare
advice to patients.
Administrative
Duties
- Support the TNBI team with patient recalls, appointment preparation
and follow-up activities.
- Triage incoming tasks and emails as appropriate.
- Produce GP correspondence and referral documentation.
- Maintain accurate and contemporaneous clinical records using
practice systems.
- Support effective communication between patients and the wider
clinical team.
Practice
Support Duties
- Ensure clinical rooms are appropriately stocked and prepared.
- Maintain infection prevention and control standards in accordance
with practice and NHS policies.
- Manage clinical waste in line with organisational procedures.
- Carry out routine vaccine and medication fridge temperature checks.
- Contribute to service development by identifying and recommending
improvements to systems and processes.
- Participate in mandatory training, supervision and continuing
professional development activities.
Job description
Job responsibilities
The TNBI Health Check Assistant will support the
delivery of high-quality, person-centred care to Transgender, Non-Binary and
Intersex (TNBI) patients, as well as contribute to the provision of annual and
initial health checks within the practice.
The post holder will work closely with the
multidisciplinary team to provide clinical and administrative support, ensuring
patients receive safe, effective and compassionate care in line with WellBN and
NHS policies, procedures and standards.
Key
Responsibilities
Clinical
Duties
- Conduct TNBI Health Reviews, Annual Health Checks and Initial
Health Check appointments.
- Undertake venepuncture and other clinical procedures within own
scope of practice and competency.
- Administer vaccinations and injections within training and
competency levels.
- Take clinical observations including height, weight, blood pressure
and pulse.
- Assist with the monitoring and management of patients with
long-term conditions.
- Collect clinical samples within own skill set.
- Act as a chaperone when required.
- Deliver opportunistic health promotion and preventative healthcare
advice to patients.
Administrative
Duties
- Support the TNBI team with patient recalls, appointment preparation
and follow-up activities.
- Triage incoming tasks and emails as appropriate.
- Produce GP correspondence and referral documentation.
- Maintain accurate and contemporaneous clinical records using
practice systems.
- Support effective communication between patients and the wider
clinical team.
Practice
Support Duties
- Ensure clinical rooms are appropriately stocked and prepared.
- Maintain infection prevention and control standards in accordance
with practice and NHS policies.
- Manage clinical waste in line with organisational procedures.
- Carry out routine vaccine and medication fridge temperature checks.
- Contribute to service development by identifying and recommending
improvements to systems and processes.
- Participate in mandatory training, supervision and continuing
professional development activities.
Person Specification
Experience
Essential
- 6 months relevant experience working in a primary care environment in the last 2 years
- Experience of working with the general public
- Experience working with Transgender, Non-Binary and Intersex patients or comparable lived experience
- Experience of working in a healthcare setting
Qualifications
Essential
- Health care qualification or equivalent level
- Phlebotomy certification
Desirable
- Ear syringing certification.
General skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of patient record management systems: EMIS / SystmOne
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
Desirable
- Competent in the use of Office and Outlook
- Competent in Document Management systems: Docman
- Competent in other portals: Open Exeter, Coordinate my Care
Person Specification
Experience
Essential
- 6 months relevant experience working in a primary care environment in the last 2 years
- Experience of working with the general public
- Experience working with Transgender, Non-Binary and Intersex patients or comparable lived experience
- Experience of working in a healthcare setting
Qualifications
Essential
- Health care qualification or equivalent level
- Phlebotomy certification
Desirable
- Ear syringing certification.
General skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of patient record management systems: EMIS / SystmOne
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
Desirable
- Competent in the use of Office and Outlook
- Competent in Document Management systems: Docman
- Competent in other portals: Open Exeter, Coordinate my Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
