Job summary
The role may involve working independently or
as part of a team and will involve developing, implementing, maintaining and
improving administrative services.
The responsibilities of the role are to support and
engage with different parts of the organisation and interact with internal or
external customers. This may be verbally, in writing or via digital platforms.
With a focus on adding value, the role of business administrator contributes to
the efficiency of an organisation, through support of functional areas, working
across teams and resolving issues as requested. The flexibility and
responsiveness required allows the apprentice to develop a wide range of
skills.
During the apprenticeship you will:
Work towards achieving a Level 3
apprenticeship education programme.
Undertake work-based assessments,
complete all assignments/projects relating to the Apprenticeship framework and
present evidence portfolios for assessment within specified timeframes for
apprenticeship accreditation.
In return for your hard work and your
professional and reliable service we offer:
Training and development
opportunities including supervision which are aimed at developing your career
in the direction you want to take it.
Experience gained by working in a
variety of environments.
The potential opportunity to move to a permanent contract at the end of your course.
Main duties of the job
* Producing accurate records and documents
including: emails, letters, files, newsletters (internal and external),
policies, reports and proposals
* Drafting correspondence, writing reports
and reviewing others' work, including Creating engaging content/campaigns for
our digital channels including social media platforms, website and other
relevant platforms.
* Create a range of content including social
media (LinkedIn, Twitter) and indeed posts, job descriptions, case studies, and
responses to company reviews.
* Maintaining records and files and handling
confidential information in compliance with theorganisation's procedures (GDPR)
* Communicating (written and oral) with
internal and external clients
* Making effective decisions based on sound
reasoning and dealing with challenges in a professional manner
* Applying problem-solving skills to resolve
challenging or complex complaints and acting as a key point of contact for
addressing issues
About us
GPS Healthcare is a Primary Care Health provider, we have a patient list size of approx 40000 and we have 6 sites based in Shirley and Solihull. We aspire to be the provider of choice and put the patient at the centre of all we do.
Job description
Job responsibilities
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. This may be verbally, in writing or via digital platforms. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity, showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Job description
Job responsibilities
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. This may be verbally, in writing or via digital platforms. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity, showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Person Specification
Qualifications
Essential
- 1. Maths and English GCSE level grade E A* or from 2017 GCSE grade 4 9 or Functional Skills at level 1 or above.
- 2. Will be enrolled on and undertake the apprenticeship standard appropriate to job role.
Desirable
- Experience of content development tools such as Canva
- Experience in website development
Knowledge & Skills
Essential
- 1. Good level of interpersonal and communication skills.
- 2. Written communication skills.
- 3. Team Working.
- 4. Basic computer skills.
Desirable
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications
Experience
Essential
- 1. Completed mainstream education to GCSE level.
- 2. Keyboard/word processing experience.
- 3. Microsoft Office software experience.
- 4. Work Experience (paid or voluntary).
Person Specification
Qualifications
Essential
- 1. Maths and English GCSE level grade E A* or from 2017 GCSE grade 4 9 or Functional Skills at level 1 or above.
- 2. Will be enrolled on and undertake the apprenticeship standard appropriate to job role.
Desirable
- Experience of content development tools such as Canva
- Experience in website development
Knowledge & Skills
Essential
- 1. Good level of interpersonal and communication skills.
- 2. Written communication skills.
- 3. Team Working.
- 4. Basic computer skills.
Desirable
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications
Experience
Essential
- 1. Completed mainstream education to GCSE level.
- 2. Keyboard/word processing experience.
- 3. Microsoft Office software experience.
- 4. Work Experience (paid or voluntary).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
