Job summary
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.
The Phlebotomist will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
Main duties of the job
Undertake new patient health checks
Undertake Venepuncture
Carryout ECG's
Act as a chaperone as required
Carry out BMI checks as directed
About us
We are a friendly Dispensing Practice in a Village on the outskirts of Rugby and Coventry with a patient list of approximately 4,500 patients
Training Practice with 2 Partners, 1 General Practitioner Retainer, 2 ARRS General Practitioners, 1 ARRS General Practice Assistant, 1 ARRS Physican Assistant
Dedicated nursing team working with HCA to deliver chronic disease management
Dedicated Reception/Dispensing team with 7 Receptionists/Dispensers
Job description
Job responsibilities
Phlebotomist
Hours of duty: Monday - Wednesday 08:25-13:00
Responsible to: Lead Nurse
Accountable to: Practice Manger
Job Purpose
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.
The Phlebotomistwill deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
Key Responsibilities
Primary Responsibilities:
- Undertake new patient health checks
- Undertake venepuncture
- Carry out ECGs as requested
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, administer flu vaccinations
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant MRCGP guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
- Deliver opportunistic health promotion where appropriate
- Administration tasks
Secondary Responsibilities:
- Participate in practice audit as directed by the adult lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the practice
Communication
- Demonstrate sensitive communication styles to ensure patients and staff are fully informed.
- Communicate effectively with patients, carers and staff, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Delivering a quality service
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Team working
- Work as an effective and responsible team player, supporting others and exploring the mechanisms to develop new ways of working
Management of risk
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
General
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of patient record management systems: EMIS
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomy
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Competent in the use of Office and Outlook
- Competent in Document Management systems: Docman
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
Job description
Job responsibilities
Phlebotomist
Hours of duty: Monday - Wednesday 08:25-13:00
Responsible to: Lead Nurse
Accountable to: Practice Manger
Job Purpose
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.
The Phlebotomistwill deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
Key Responsibilities
Primary Responsibilities:
- Undertake new patient health checks
- Undertake venepuncture
- Carry out ECGs as requested
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, administer flu vaccinations
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant MRCGP guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
- Deliver opportunistic health promotion where appropriate
- Administration tasks
Secondary Responsibilities:
- Participate in practice audit as directed by the adult lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the practice
Communication
- Demonstrate sensitive communication styles to ensure patients and staff are fully informed.
- Communicate effectively with patients, carers and staff, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Delivering a quality service
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Team working
- Work as an effective and responsible team player, supporting others and exploring the mechanisms to develop new ways of working
Management of risk
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
General
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of patient record management systems: EMIS
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomy
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Competent in the use of Office and Outlook
- Competent in Document Management systems: Docman
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
Person Specification
Experience
Essential
- Phlebotomy certification
- Venepuncture
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
Desirable
- Dressings
- Wound Care / Removal of sutures & staples
- ECGs
- Administer Flu, COVID, Shingles, B12 , Pneumonia vaccinations
- 6 months relevant experience working in a primary care environment in the last 2 years
- Experience of working with the General Public
- Experience of working in a healthcare setting
- Administer Flu, COVID, Shingles, B12 , Pneumonia vaccinations
- Treatment of small injuries
- New patient medicals including height, weight, BP, pulse
- Chaperone procedure
- Spirometry
- Ability to record accurate clinical notes
Qualifications
Essential
- GCSE A - C in English and Maths - or equivalent
- Phlebotomy certification
Desirable
- Qualified in Immunisation - Flu, COVID, Shingles, Pneumonia, B12
- Experience in Wound Care
Person Specification
Experience
Essential
- Phlebotomy certification
- Venepuncture
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
Desirable
- Dressings
- Wound Care / Removal of sutures & staples
- ECGs
- Administer Flu, COVID, Shingles, B12 , Pneumonia vaccinations
- 6 months relevant experience working in a primary care environment in the last 2 years
- Experience of working with the General Public
- Experience of working in a healthcare setting
- Administer Flu, COVID, Shingles, B12 , Pneumonia vaccinations
- Treatment of small injuries
- New patient medicals including height, weight, BP, pulse
- Chaperone procedure
- Spirometry
- Ability to record accurate clinical notes
Qualifications
Essential
- GCSE A - C in English and Maths - or equivalent
- Phlebotomy certification
Desirable
- Qualified in Immunisation - Flu, COVID, Shingles, Pneumonia, B12
- Experience in Wound Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.