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Haden Vale Medical Practice

Receptionist/Administrator

The closing date is 12 December 2025

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Job summary

We are looking for x 2 Part time roles 18.5 hours per week

Previous experience of working in a GP Practice is essential & being able to work form 7.45am to 6.45pm on a shift pattern.

Main duties of the job

As a member of our reception team you will be expected to assist patients and members of the public at the reception desk. You will deal with a variety of incoming calls, acrrux, and emails. There will also be administrative tasks to be completed.

About us

Haden Vale Medical Practice is a General Practice located on the borders of Black Country.

There is x 3 GP Partners, x 2 salaried GPS, Practice Nurse, X 2HCAs and full compliment of admin staff.

We are a dynamic and friendly team already experienced at working together to deliver excellent care of our patients. We form part of Citrus PCN, we are also a GP teaching practice as well as teaching university Students.

Details

Date posted

24 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2149-25-0008

Job locations

50 Barrs Road

Cradley Heath

West Midlands

B64 7HG


Job description

Job responsibilities

Job responsibilities

  • manage incoming calls
  • arrange appointments for patients
  • greet patients and other members of the public
  • deal with general enquires
  • process repeat medication requests
  • Tasks
  • Emails
  • Summarising of medical records
  • any other administrative duties as needed

Job description

Job responsibilities

Job responsibilities

  • manage incoming calls
  • arrange appointments for patients
  • greet patients and other members of the public
  • deal with general enquires
  • process repeat medication requests
  • Tasks
  • Emails
  • Summarising of medical records
  • any other administrative duties as needed

Person Specification

Experience

Essential

  • Previous experience of working in GP surgery
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure

Desirable

  • Systmone user skills

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
Person Specification

Experience

Essential

  • Previous experience of working in GP surgery
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure

Desirable

  • Systmone user skills

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haden Vale Medical Practice

Address

50 Barrs Road

Cradley Heath

West Midlands

B64 7HG


Employer's website

https://www.hadenvalemedicalpractice.org (Opens in a new tab)

Employer details

Employer name

Haden Vale Medical Practice

Address

50 Barrs Road

Cradley Heath

West Midlands

B64 7HG


Employer's website

https://www.hadenvalemedicalpractice.org (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Helen Round

manager.hadenvalemedicalpractice@nhs.net

01384634511

Details

Date posted

24 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2149-25-0008

Job locations

50 Barrs Road

Cradley Heath

West Midlands

B64 7HG


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