Phlebotomist

Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Obtaining patient consent for the collection of a blood sample

b. Performing venepuncture in accordance with practice protocols

c. Maintaining accurate patient records on the clinical IT system and ensuring specimens are ready for onward transportation

d. The correct labelling, packaging and storing of samples

e. Effective use of the specimen log, resolving any discrepancies

f. Ensuring samples are sent to the laboratory in a timely manner

g. Maintaining effective liaison with the NHS Trust laboratory staff

h. Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

i. Being an integral part of the general practice team

j. Acting as a chaperone as required

k. Ensuring clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy

l. Working within national and local protocols where these exist

m. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

n. Supporting the administrative team on an as-required basis

o. Undertaking all mandatory training and induction programmes

p. Contributing to and embracing the spectrum of clinical governance

q. Maintaining a clean, tidy, effective working area at all times

r. Attending a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Person Specification

Personal qualities

Essential

• Ability to follow legal, ethical and clinical policy and procedure
• Knowledge of and ability to work to key policies and procedures
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Excellent communication skills and effective in communicating and understanding patient needs
• Sensitive and empathetic in distressing situations
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative

Desirable

• Demonstrate personal accountability, emotional resilience and work well under pressure
• Competent in the use of MS Office and Outlook
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Good organisational skills
• Commitment to ongoing professional development
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Effectively utilise resources

Knowledge and skills

Essential

• Able to perform venepuncture
• Ability to work within own scope of practice and understanding when to refer to colleagues
• Clinical IT system user skills and the ability to record accurate clinical notes
• Understanding of safeguarding adults and children

Desirable

• Broad knowledge of clinical governance
• Chaperone procedure

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• Has worked in a primary care environment
• Understanding of infection prevention and control measures

Qualifications

Essential

• Relevant qualification in venepuncture
• Good standard of general education
• There may need to be proof of any courses or training qualifications commensurate with the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Stephenson Medical Practice

Address

Victoria Road Health Centre

Victoria Road

Washington

Tyne And Wear

NE37 2PU

Employer's website

https://drstephensonconcord.nhs.uk/ (Opens in a new tab)