GP Administrator & Receptionist

Job summary

St Luke's Surgery is looking for a friendly, enthusiastic and hardworking individual to join our busy administration/reception team.

This is an excellent opportunity for someone with previous GP Practice experience who is looking to develop their skills within a supportive and patient-focused environment.

This role is for 21 hours per week.

Our opening hours are 8:00am to 6:30pm, Monday to Friday, and flexibility is essential. Working hours may vary to meet the needs of the practice, and the successful candidate will be expected to provide additional cover for annual leave and other staff absences where required.

Main duties of the job

The successful applicant will play a key role in supporting the smooth running of the practice. The position will primarily involve:

• Clinical coding of patient records and correspondence
• Processing referrals to secondary care services
• Completing insurance and medical reports
• Responding to emails and other electronic communications

The role will also include providing reception cover, where you will:

• Communicate with patients face-to-face, over the telephone and electronically
• Assist patients in accessing the most appropriate service or healthcare professional
• Provide courteous, efficient and effective customer service at all times

About us

Benefits

• NHS Pension Scheme
• Supportive team environment

Benefits:

• Company pension
• Free parking
• On-site parking