Pharmacy Technician

Job description

Job responsibilities

General Responsibilities

• Support the practice team to ensure efficient medicine optimisation processes are being followed.
• Follow shared care protocols and increase the quality and safety of prescribing through medicine safety initiative and project work.
• Respond to medication related queries generated by patients, GPs, other health care professionals and staff including repeat prescribing, medication review, medicines reconciliation and supply issues with medications.
• Review of and actioning of clinic letters and hospital discharge summaries for changes to medication and medication related monitoring.
• Acting upon tasks arising from secondary care correspondence.
• Support of the practice reception team in streaming general prescription requests, to enable GPs, nurses and clinical pharmacists to review the more clinically complex requests.
• Support patients to manage their medications, including provision of patient information and medication counselling, arrangement of monitored dosage systems, synchronisation of patient's medication and setting up of electronic repeat dispensing under the supervision of the pharmacy team.
• Work with practice team to highlight patients who require ongoing monitoring and to promote patients to attend appointments for long term monitoring.
• Action acute medication requests.
• Maintain accurate and contemporaneous record keeping in clinical notes.
• Support the practice to deliver PCN DES, QOF, QASI and locally commissioned enhanced services.
• Support the practice in reviewing and developing practice policies for CQC requirements.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Present at patient group meetings or appropriate events to give advice on the appropriate use of medicines.
• Attend and participate in training programmes as a part of continuous education.
• Ensure adherence to own professional revalidation and ensuring own competency is up to date for current role.
• Assist with the provision of medication related training and education sessions for the practice team and other clinical and non-clinical teams.

KNOWLEDGE, SKILLS AND EXPERTISE REQUIRED:

Excellent interpersonal skills including ability to work as part of a team and the ability to motivate others.

Effective communication skills.

Ability to organise and prioritise workloads.

Excellent IT skills.

Ability to complete work within defined timescales.

Ability to multi-task and perform under stressful situations with a can-do attitude

Demonstrate tact, diplomacy and tolerance at all times, with utmost importance given to patient care.

Experience of prescribing within clinical systems.

COMMUNICATIONS AND WORKING RELATIONSHIPS:

Reports to the Practice Pharmacist Team on a day-to-day basis.

Liaise with all practice staff, attached staff, external agencies including CCG staff and members of the public.

Maintain confidentiality.

Person Specification

Qualifications

Essential

• Good standard of general education and vocational qualifications, NVQ level 3 Pharmacy Services (or equivalent), Primary Care Pharmacy Education Pathway (PCPEP) or willingness to complete, Qualified and registered with the GPhc as a pharmacy technician, Evidence of ongoing CPD.

Experience

Essential

• Ability to deal professionally and efficiently with members of the public and other members of the multidisciplinary team, Genuinely passionate about patient/customer care, Must be able to demonstrate a flexible approach and cope under pressure on a daily basis, Understanding of prescribing and medicines management issues, Proven experience in challenging and constantly changing working environment, Ability to develop good communication links with staff at all levels and other agencies, Ability to organise and prioritise workload, Excellent IT skills, knowledge of software packages including Microsoft Word/Excel/ Outlook/Teams.

Desirable

• Experience of working within the NHS/Public sector, Experience working with SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Consett Medical Centre

Address

Station Yard

Consett

County Durham

DH8 5YA

Employer's website

https://www.consettmedicalcentre.co.uk/ (Opens in a new tab)