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Hurley Group

General Practice Assistant/Operations Support

The closing date is 23 July 2025

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Job summary

Are you organised, proactive, and enthusiastic about supporting a busy GP practice? Lambeth Walk Group Practice is seeking a highly motivated General Practice Assistant (GPA) / Operations Support to join our team. This non-clinical ARRS-funded role is key to ensuring the smooth day-to-day running of our practice, supporting clinicians and admin teams alike.

Youll coordinate rotas, manage digital systems, assist with patient communication, and provide essential operational support. If you have strong IT skills, a can-do attitude, and a keen interest in healthcare operations, wed love to hear from you.

Main duties of the job

  • Service Delivery: Coordinate clinician rotas, locum bookings, and operational rotas; support contract targets including QOF, LES, and IIF.

  • Digital & IT: First-line support for EMIS, Docman, Accurx, Smartcards; oversee system access and troubleshoot issues.

  • Website & Inboxes: Manage website content and triage practice inboxes.

  • Meetings & Admin: Coordinate and minute internal meetings; ensure timely circulation and follow-up.

  • Patient Support: Assist with recalls, digital campaigns, non-clinical queries, and NHS App promotion.

  • Docman & Records: Handle clinical post, non-clinical forms, and maintain high-quality records.

  • Stakeholder Liaison: Act as key contact for Churchill and St Peters facilities.

  • Quality & Audits: Support data quality checks, audits, and governance.

    • About us

    Lambeth Walk Group Practice is a friendly, forward-thinking teaching practice within North Lambeth PCN. North Lambeth PCN are a vibrant network of six GP practices delivering high-quality, patient-centred care to a diverse local population. As an active member of the PCN, we benefit from integrated services, multidisciplinary teamwork, and opportunities for innovation and professional development.

    Details

    Date posted

    18 July 2025

    Pay scheme

    Other

    Salary

    £15 an hour

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    A1199-25-0045

    Job locations

    Akerman Health Centre

    60 Patmos Road

    London

    SW9 6AF


    Job description

    Job responsibilities

    Please see attached Job Description and person specification for more information on the position at the Lambeth Walk Group Practice.

    Job description

    Job responsibilities

    Please see attached Job Description and person specification for more information on the position at the Lambeth Walk Group Practice.

    Person Specification

    Experience

    Essential

    • Strong IT skills (e.g., EMIS, Docman, MS Office)
    • Excellent communication and multitasking ability
    • High standard of confidentiality and teamwork
    • Organised and detail-oriented

    Desirable

    • Previous admin/reception experience in healthcare
    • Familiarity with NHS systems like Accurx, Ardens Manager
    • Experience with Microsoft 365 and website editing
    Person Specification

    Experience

    Essential

    • Strong IT skills (e.g., EMIS, Docman, MS Office)
    • Excellent communication and multitasking ability
    • High standard of confidentiality and teamwork
    • Organised and detail-oriented

    Desirable

    • Previous admin/reception experience in healthcare
    • Familiarity with NHS systems like Accurx, Ardens Manager
    • Experience with Microsoft 365 and website editing

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Hurley Group

    Address

    Akerman Health Centre

    60 Patmos Road

    London

    SW9 6AF


    Employer's website

    http://hurleygroup.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Hurley Group

    Address

    Akerman Health Centre

    60 Patmos Road

    London

    SW9 6AF


    Employer's website

    http://hurleygroup.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Business Manager

    Patsy Pyl

    patricia.pyl@nhs.net

    Details

    Date posted

    18 July 2025

    Pay scheme

    Other

    Salary

    £15 an hour

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    A1199-25-0045

    Job locations

    Akerman Health Centre

    60 Patmos Road

    London

    SW9 6AF


    Supporting documents

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