Phlebotomist

Job description

Job responsibilities

Job summary

Working under the direct supervision of the lead practice nurse and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner.

Duties and responsibilities:

Ensure that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

Collection of samples of blood in accordance with training and procedures

Ensure samples are stored in appropriate containers

Accurately and legible label all samples to confirm patient identity

Check patient identification against GP/nurse request and confirming with patient whenever possible

Record collection of blood sample in patient records in accordance with practice procedure

Ensure that samples are dispatched to the appropriate laboratories in a timely fashion

Process laboratory urine and stool samples and ensure the practices UTI protocol is followed

Ensure that anomalies are reported to a senior member of staff

Notify the GP/nurse of any significant patient issues

Liaise with and assist members of the administrative team

Undertake weekly cleaning and re-stocking of consulting rooms in line with the practices infection control policy and ensuring the appropriate paperwork is completed

Support and participate in shared learning within the practice including attendance at regular nurse meetings, clinical meetings and staff training afternoons

Attend training as required to ensure your skills are maintained

Deliver opportunistic health promotion where appropriate to include smoking cessation advice

To undertake any additional duties as directed by the nursing team and within the scope of their practice

Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Complete on-line training provided by the practice on all appropriate topics

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with colleagues and other practice team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audits where appropriate

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) in English and Maths
• Phlebotomy qualification
• Experience working in a healthcare setting
• Experience providing direct patient care
• Excellent verbal and written communication skills
• Ability to communicate sensitively with patients
• Good interpersonal and teamwork skills
• Compassionate, caring and professional manner
• Reliable and organised
• Flexibility to work extra hours to cover holidays and sickness from time to time
• Awareness of patient centred care
• Understanding of infection prevention and control
• Understanding of safeguarding principles
• Understanding of confidentiality and data protection
• Knowledge of health and safety requirements
• Clear enhanced DBS check

Desirable

• Previous experience in a GP practice/primary care
• Competent in using EMIS/System One
• Awareness of CQC standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Close Farm Surgery

Address

47 Victoria Road

Warmley

Bristol

BS30 5JZ

United Kingdom

Employer's website

https://www.closefarmsurgery.co.uk (Opens in a new tab)