Phlebotomist

Job description

Job responsibilities

Job purpose:

Working under the supervision of the nursing team and strictly in accordance with specific practice guidelines and protocols and within the scope of their practice, the HCA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care including preventative care, health promotion and patient education

Job responsibilities:

Undertake venepuncture ensuring all samples are correctly labelled and sent to the laboratory according to current timeframes

Undertake ECGs ensuring the results are shown to the duty doctor before the patient leaves the premises

Assist with the practices NHS health checks programme checks undertaken in line with the requirements of the LES

Administer some adult vaccinations in line with the practices protocols ensuring PSDs are completed if appropriate

Support the practices adult influenza and Covid campaigns

Carry out baseline observations such as height, weight, BMI, pulse oximetry, blood pressures, temperatures, pulse rates and record findings accurately on the clinical system

Undertake diabetic foot checks in line with agreed protocols

Undertake basic would care and simple dressings as triaged by the nursing team

Undertake ear irrigation under the direction of a practice nurse

Provide support during minor surgery and family planning clinics as directed by the lead GP

Undertake teledermatology clinics taking photographs of skin lesions when requested by the GP team

Act as a chaperone when required

Process laboratory samples and ensure the practices UTI protocol is followed

Undertake weekly cleaning and re-stocking of consulting rooms in line with the practices infection control policy and ensuring the appropriate paperwork is completed

Support and participate in shared learning within the practice including attendance at regular nurse meetings, clinical meetings and staff training afternoons

Attending training as required to ensure your skills are maintained

Complete the care certificate course if not already undertaken

Deliver opportunistic health promotion where appropriate to include smoking cessation

To undertake any additional duties as directed by the nursing team and within the scope of their practice

Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Complete on-line training provided by the practice on all appropriate topics

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with colleagues and other practice team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audits where appropriate

Person Specification

Qualifications

Essential

• - GCSEs (or equivalent) in English and Maths
• - Phlebotomy qualification
• - Experience working in a healthcare setting
• - Experience providing direct patient care
• - Experience and ability to perform basic observations (BP, pulse, temperature, weight)
• - Excellent verbal and written communication skills
• - Ability to communicate sensitively with patients
• - Good interpersonal and teamwork skills
• - Compassionate, caring and professional manner
• - Reliable and organised
• - Flexibility to work extra hours to cover holidays and sickness from time to time
• - Awareness of patient centred care
• - Understanding of infection prevention and control
• - Understanding of safeguarding principles
• - Understanding of confidentiality and data protection
• - Knowledge of health and safety requirements
• - Clear enhanced DBS check

Desirable

• - Previous experience in a GP practice/primary care
• - Competent in using EMIS
• - ECG recording
• - Wound care and dressings
• - Vaccinations and immunisations support
• - Awareness of CQC standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Close Farm Surgery

Address

47 Victoria Road

Warmley

Bristol

BS30 5JZ

United Kingdom

Employer's website

https://www.closefarmsurgery.co.uk (Opens in a new tab)