Job summary
This is an exciting opportunity for someone currently working in, or seeking to work in, primary care who wishes to advance their career in administration.
The post holder will be operating in a busy and demanding environment and must therefore be highly organised and capable of working flexibly within the team.
The ideal candidate will possess excellent organisational and interpersonal skills, along with exceptional attention to detail.
Main duties of the job
You will provide a mix of enhanced administrative support and basic clinical assistance, under the supervision of the Management team and Partners. Your core purpose is to release clinician time to focus on direct patient care and complex decision-making by taking ownership of tasks that support safe, efficient patient pathways and the smooth running of the practice.
Working closely with the GP Partners and Practice Manager, you will support the delivery of practice and PCN priorities through a broad range of duties appropriate to your training and competency. These may include preparing and organising clinical information, coordinating elements of patient journeys (for example tests, referrals and follow-up), contributing to management of health records and recall processes, and providing targeted administrative support for agreed projects to optimise patient care and ensure local practice protocols are met.
About us
Practice overview
Abingdon-on-Thames is a historic market town set on the
river. It has excellent schools, transport links and good local amenities.
Oxfords cultural highlights are only twenty minutes away.
As one of the highest-rated surgeries in South Oxfordshire,
our surgery strives to provide a high-quality service to patients and
staff.
The successful candidate will want to join a team who is
passionate about innovation, health and wellbeing, equality and sharing
workload fairly.
We offer high-quality patient-centred care, whilst fostering
a collaborative and supportive environment for all GPs and staff.
Our vision statement is as follows:
To provide professional, personalised, and high -quality
healthcare services to our patients underpinned by our shared values and
vision:
Collective Leadership: We have a clear vision and sense of
purpose. We encourage staff engagement; each staff member is a leader, in
their work.
Openness: We believe everyone in the team can contribute and
make a difference to effective, safe &high-quality care.
Personalised Care: We pride ourselves in our personalised
care for our patients.
Patient Access: The ability for our patients to contact
their named GP (General Practitioner) easily and get an effective response,
based on clinical need, is important to us.
Innovation: We will innovate and improve patient outcomes by
trying new things and embrace novel digital technologies, where appropriate.
Job description
Job responsibilities
Abingdon Surgery Vision Statement:To provide professional, personalised, and high-quality healthcare services to our patients underpinned by our shared values and vision.
This is an exciting role for someone working/looking to work in primary care wishing to progress their career. The post holder will be working in a busy and demanding environment and therefore need to be highly organised and be able to work flexibly within the team. The ideal candidate will have excellent organisational skills and strong interpersonal skills with exceptional attention to detail.
Working closely with the GP Partners and Practice Manager, you will support the delivery of practice and PCN priorities through a broad range of duties appropriate to your training and competency. These may include preparing and organising clinical information, coordinating elements of patient journeys (for example tests, referrals and follow-up), contributing to management of health records and recall processes, and providing targeted administrative support for agreed projects.
You will need to have effective communication skills both written and verbal, be organised, methodical and able to work quickly and accurately.
Job description
Job responsibilities
Abingdon Surgery Vision Statement:To provide professional, personalised, and high-quality healthcare services to our patients underpinned by our shared values and vision.
This is an exciting role for someone working/looking to work in primary care wishing to progress their career. The post holder will be working in a busy and demanding environment and therefore need to be highly organised and be able to work flexibly within the team. The ideal candidate will have excellent organisational skills and strong interpersonal skills with exceptional attention to detail.
Working closely with the GP Partners and Practice Manager, you will support the delivery of practice and PCN priorities through a broad range of duties appropriate to your training and competency. These may include preparing and organising clinical information, coordinating elements of patient journeys (for example tests, referrals and follow-up), contributing to management of health records and recall processes, and providing targeted administrative support for agreed projects.
You will need to have effective communication skills both written and verbal, be organised, methodical and able to work quickly and accurately.
Person Specification
Qualifications
Essential
- Five GCSEs grade A to C including English and Maths
Desirable
Knowledge and skills
Essential
- Strong IT skills
- Good organisational skills planning and prioritisation.
- Good team worker.
- Shows high ethical integrity understands confidentiality.
- Respectful of diversity and the different life choices made by individuals.
- Personalised approach to the needs of individuals.
- Attention to detail
- Understands the importance of compliance with best practice care pathways.
- Ability to recognise and work within limits of competence and seek advice when needed
- Ability to work well under pressure or opposition, while maintaining
- effectiveness and self-control.
- Commitment to working with people who are disadvantaged by adverse circumstances
- Strong interest in safeguarding
- Experience of clinical terminology and coding.
- Experience of reviewing patient referrals
- Experience of working with EMIS, Ardens and Docman
- Creation of reports using Microsoft Word.
- Meets DBS reference standards and criminal record checks
- Appropriate emotional resilience given the nature of the role.
- Able to use a keyboard and VDU for sustained periods as required by the role.
Desirable
- Experience of working in the health or care sector.
- Experience of direct contact with patients/service users and their carers or families.
- Experience of working within a multi-professional team.
- Experience of using electronic health or care records.
- Experience of working in Primary Care.
- Experience of safeguarding in any capacity (work or voluntary).
- Displaying numerical or graphical information using Microsoft Excel.
- Creating a chronology of events from a health or care record based on a protocol.
- Identifying risk factors from a clinical or care record based on a protocol.
- Familiarisation with hospital, out of hours and other communications, and key information to be extracted
Person Specification
Qualifications
Essential
- Five GCSEs grade A to C including English and Maths
Desirable
Knowledge and skills
Essential
- Strong IT skills
- Good organisational skills planning and prioritisation.
- Good team worker.
- Shows high ethical integrity understands confidentiality.
- Respectful of diversity and the different life choices made by individuals.
- Personalised approach to the needs of individuals.
- Attention to detail
- Understands the importance of compliance with best practice care pathways.
- Ability to recognise and work within limits of competence and seek advice when needed
- Ability to work well under pressure or opposition, while maintaining
- effectiveness and self-control.
- Commitment to working with people who are disadvantaged by adverse circumstances
- Strong interest in safeguarding
- Experience of clinical terminology and coding.
- Experience of reviewing patient referrals
- Experience of working with EMIS, Ardens and Docman
- Creation of reports using Microsoft Word.
- Meets DBS reference standards and criminal record checks
- Appropriate emotional resilience given the nature of the role.
- Able to use a keyboard and VDU for sustained periods as required by the role.
Desirable
- Experience of working in the health or care sector.
- Experience of direct contact with patients/service users and their carers or families.
- Experience of working within a multi-professional team.
- Experience of using electronic health or care records.
- Experience of working in Primary Care.
- Experience of safeguarding in any capacity (work or voluntary).
- Displaying numerical or graphical information using Microsoft Excel.
- Creating a chronology of events from a health or care record based on a protocol.
- Identifying risk factors from a clinical or care record based on a protocol.
- Familiarisation with hospital, out of hours and other communications, and key information to be extracted
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
