Rough Hay Surgery

GP Administrator

The closing date is 30 October 2025

Job summary

Rough Hay Surgery are looking to recruit a Administrator for our small yet very busy practice.

The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff.

The post is for part time hours Mon-Fri and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave.

The pay for this role is National minimum wage at the time of interview.

Main duties of the job

The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice.

The successful applicant must also have:

1. Excellent communication skills, including a good telephone manner.

2. Good level of I.T skills and knowledge (experience of EMIS preferred but not mandatory).

3. Ability to work as both part of a team and independently.

4.Be available to open/close surgery at appropriate times.

About us

Rough Hay Surgery is a small but busy practice near the centre of Darlaston.

We encourage a friendly yet professional atmosphere.

We are CQC rated GOOD and strive to deliver a high standard of care to our patient population.

Details

Date posted

17 September 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0419-25-0003

Job locations

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ


Job description

Job responsibilities

The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Please see attached job description for full details.

Job description

Job responsibilities

The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Please see attached job description for full details.

Person Specification

Qualifications

Essential

  • GCSE grade A-C (or equivalent) in English and Maths.

Experience

Essential

  • Knowledge of EMIS.
  • Docman Coding Experience
  • Scanning and Summarising experience

Desirable

  • Experience of working in a GP practice.
  • AccuRx knowledge
Person Specification

Qualifications

Essential

  • GCSE grade A-C (or equivalent) in English and Maths.

Experience

Essential

  • Knowledge of EMIS.
  • Docman Coding Experience
  • Scanning and Summarising experience

Desirable

  • Experience of working in a GP practice.
  • AccuRx knowledge

Employer details

Employer name

Rough Hay Surgery

Address

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ


Employer's website

https://www.roughhaysurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rough Hay Surgery

Address

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ


Employer's website

https://www.roughhaysurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lauren Burgess-Edwards

01215262233

Details

Date posted

17 September 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0419-25-0003

Job locations

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ


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