Receptionist

Job summary

We are a 2 site GP Practice in S10, we need a new receptionist to join us from September, it would be ideal if you have worked in a GP practice before but not essential as training will be given.

The right person is more important, we need someone who is hard working, caring and conscientious.

Main duties of the job

Answering telephone calls and dealing with patients face to face in booking appointments taking messages and responding to enquiries.

Processing Repeat Prescription requests.

Scanning and coding of confidential correspondence from Hospitals and other health and social care providers.

Welcome patients and visitors to the practice.

Chaperone for clinicians when required.

Open Post and deal with it appropriately.

Act on Doctors request such as booking follow up appointments, liaise with families and secondary care.

Opening and closing of the practice, reporting any faults and maintaining a tidy reception area.

Liaise with GPs and practice staff regarding patient issues

About us

We are a 2 site practice in S10, we have 5 partners, 4 Salaried GPs, 2 Nurses, 3 HCAs and a friendly and supportive team of Managers, Administrators and receptionists. In addition, as part of West 3 PCN we have a Paramedic, a First Contact Physio, a pharmacy team and social Prescribers.