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Infrastructure Support Manager

Job Reference: 407-18.040

Walsall Healthcare NHS Trust
Eldon Court, Walsall
£31,383 - ££41,373 per annum

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit has commenced and is due to be completed 2017, and plans to extend the neonatal unit are underway.

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts promises to work as part of a team, be supported to maintain high standards and appreciate every individual. We are committed to investing in our workforce by recruiting to Nursing, Midwifery, Allied Health Professional and HealthCare Science vacancies.

We have already made substantial progress following our CQC visit and this has been recognised by NHS Improvement. We are committed to delivering high quality care in our wards and services and as part of our improvement plans.

Infrastructure Support Manager

AfC Band 7 – Permanent, 37.5 hours p/week

Walsall Healthcare NHS Trust IT Services is seeking to appoint a suitable candidate for the position of Infrastructure Support Manager. This is an excellent opportunity to further develop your operational management skills within a highly complex environment.

This role is crucial to ensuring that our information systems are highly available, responsive and secure. As Infrastructure Support Manager you will be accountable for the performance of the core IT infrastructure. You will have expertise in server and data storage technologies in a virtualised environment. In-depth knowledge of communications technologies would also be advantageous.

Key duties include leading:

    • Line management of technical staff

    • Operational delivery and maintenance of data and voice networks and the server estate to ensure capacity, performance, resilience, security, flexibility/ adaptability and cost effectiveness

    • Utilising existing IT infrastructure assets as effectively as possible

The key skill areas we are looking for are: Virtualisation (ideally VMWare), Windows Server, SAN storage, SQL server, Networks, Exchange and Active Directory.

The successful candidate will have strong interpersonal skills and the ability to lead and inspire a small team of specialist IT professionals. You will be experienced in ITIL management disciplines including Availability, Capacity, Service Continuity and Change Management. At times you will be required to work off site therefore you must have the use of your own vehicle and a full valid driving license. You will also participate in an on-call rota to provide out of hours support.

This is an excellent opportunity to build on your professional development in a progressive and innovative IT department.

For further details / informal visits contact:

For further details, please contact Nigel Malone, Infrastructure Service Manager on 01922 602036 or

Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac

We have already made substantial progress following our CQC visit and this has been recognised by NHS Improvement. We are committed to delivering high quality care in our wards and services and as part of our improvement plans we are recruiting to a number of clinical and non-clinical vacancies across the trust.

** Please Note that Internal at Risk Employees will be given preference for this position.*


References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Failure to complete this section may result in your application not being processed.

Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements.

Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.

Referee email addresses should be provided on your application form.

Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful.

We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.

If a large number of applicants meet the essential criteria then random selection will be applied.

We are committed to operating flexible working practices wherever possible and committed to equal opportunities.

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