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Retention Marketing Manager (Segment Strategy Manager)

Job Reference: 918-MA2554

NHS Blood and Transplant (NHSBT)
Market Research & Analysis
London - Tooting
£31,696 to £41,787 pa

This is a great opportunity to help create and maintain a positive relationship between blood donors and NHSBT by defining and delivering a donor relationship marketing strategy based on evidence and insight and utilising our soon-to-be-delivered CRM.

As an experienced marketer, you will work with colleagues inside and outside of Donor Engagement and Retention, and also with marketing agencies to develop a programme of relationship marketing and to coordinate the implementation of that programme. By doing so, you will ensure that we retain donors in critical donor segments to build donor numbers and ensure the supply of blood products in the long and short term.

This role is one of five within the Donor Engagement and Retention team and you will have line management responsibility.

The normal working hours for this role are 37.5 hours/week, Monday – Friday.

Please note, this role will also attract a 20% Inner London High Cost Area Supplement.

For further information on this vacancy please contact Crispin Wickenden on 0708 906 413, Monday to Friday between 09:00 & 16:00 only alternatively email

This vacancy will close at Wednesday 28th March 2018 with interview dates to be confirmed.

NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

Three small words, one big difference - Caring, Expert and Quality.

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