Jan Jayatilake: Service Manager for Inpatients

Mayday Healthcare NHS Trust

Jan Jayatilake: Service Manager for Inpatients

I joined the NHS five years ago, having previously worked in the private sector in sales.


I had always nurtured a passion and ambition for working in healthcare and finally took the plunge in 2004. I have never looked backed, despite the barriers that I sometimes faced.

Whilst joining the NHS was a huge cultural shock for me, I found the skills of the staff within the health service to be excellent and wide ranging. In addition, I have found that the skills of people from the private sector, like me, are challenging existing systems, processes and modernising the culture.

The NHS is complex and not for the faint-hearted, but the rewards are immense. It gives me enormous job satisfaction to know that my role contributes to getting patients treated in the right place at the right time with the right outcomes and expectation, and in the most efficient way.

I feel that people from the private sector, like me, bring a different dimension to the NHS and should be encouraged to join in order to compliment and balance the current teams. It isn't always easy but it is worth it.